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Our Mission

We want to become your strategic technology partner. 

We design and build tailored software solutions that enhance operations, drive innovation, and open new market opportunities. Using the precise technologies and tools required, we address unique business challenges and deliver effective, scalable outcomes.

Our Story

Product Lab was built on over 25 years of technology expertise to provide what’s often missing in today’s software development: precision, expertise, and efficiency.

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While large firms focus on volume, we focus on accuracy and quality.

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We understand that every business has distinct needs—whether it’s custom CRM systems or complex inventory management—requiring tailored solutions for meaningful growth.

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Solving these challenges at scale is our specialty. Our team of expert engineers, designers, and specialists has successfully delivered hundreds of projects across enterprise, IoT, mobile, and web platforms, bringing a deep, hands-on approach to every client.

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Our mission is clear: to build high-performance solutions that meet today’s most demanding business challenges.

Co-founders Jason Bennick and Wes Reid met in New York City in 2015 while each was tackling major technology and business challenges.

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Wes, a former technology leader at the New York Stock Exchange, was at American Express™, architecting a global re-platform for online customer acquisition across 21 consumer and small business credit products.

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At the same time, Jason was overseeing the relocation and back-office platform development for a $200M private equity firm. Previously, he had scaled AutoLoop from a small startup to a $65M ARR company reaching a market value of nearly $200M in six years.

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Together, Jason and Wes launched Product Lab, where Wes leads product development, and Jason serves as Senior Partner.

 

With over 25 years of experience each, they bring seasoned technology and business leadership to every client partnership.

Experienced Leadership

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Human Respect

At Product Lab, respect is a core value.

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We are committed to equal opportunity and have zero tolerance for discrimination or harassment of any kind.

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We maintain a work environment—both virtual and in-person—that is free from discrimination based on race, gender, color, national or social origin, ethnicity, religion, age, disability, sexual orientation, gender identity, political opinion, or any other legally protected status.

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All recruitment, hiring, placement, development, training, compensation, and advancement decisions are based solely on qualifications, performance, skills, and experience.

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We do not tolerate disrespectful or inappropriate behavior, unfair treatment, or retaliation, in the workplace or in any work-related context.

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Across our company, we are dedicated to treating one another with equality and respect, values we believe are essential to our success.

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